Participate FAQ

What’s Included in my pass?
  • Access to the off-site pre-event Meet Market on 13th October
  • Invitation to all Networking parties including the Platinum Sponsors party 14th and Gold Sponsors party on 15th
  • Entry to Exhibition Lounge on 14th & 15th
  • Access to all Conference Spotlight Sessions & Workshops 14th & 15th
  • Access to Country Update Sessions 14th & 15th
  • 5 Star Buffet lunch with wine on 14th & 15th
  • Networking tool 1st – 31st October
  • LinkedIn VIP Group Membership
When do I get my event pass?

We do not send out any passes in the post.  Please pick up your pass on arrival from the registration desk centrally located in the hotel lobby.

How do I get an invitation to the Platinum and Gold Sponsor events?

The parties are included in your event pass.  Please wear your wristband to obtain entry to outside networking events

Do I need to pay extra to attend the conference?

All conference sessions are included in your event pass

Is there food onsite?

 A 5 Star seated lunch with wine is included in your WT event pass

I want to get an invoice for my event pass

If you pay for your pass online you will receive a full receipt with the details you enter for your pass.  Invoices are issue with an additional 25 Euro admin charge.

Why do I need to pay IVA?

We are required to comply with the VAT rules issued by the European Union (EU) under the VAT Directive.. Within the EU, the place of supply rules for the service of attending an event is deemed to be the Member State in which that event is taking place. Although World Telemedia Limited is a UK based company, our annual event occurs in Spain, therefore we are required under the EU VAT rules to register for Spanish IVA, and charge Spanish VAT on our invoices for admission to our event.

The following narrative has been taken from the following website http://ec.europa.eu/taxation_customs/business/vat/eu-vat-rules-topic/where-tax_en#supply_services

B2B services in respect of admission to cultural, artistic, sporting, scientific, educational, entertainment and similar events will be taxed at the place where those events actually take place [Article 53 of the VAT Directive]

  • Example 34: When an Irish company for business purposes pays for the entry to an opera in Verona, the ticket will contain Italian VAT. That applies whether the ticket is bought on-line or at the ticket booth.
  • Example 35: For a conference organised in Stockholm for participants paying a fee to attend, Swedish VAT is charged.
I need to cancel my pass

Written cancellations made four weeks before the event date will be subject to a full refund minus bank charges of 5% and a €10 admin fee . Written cancellations made two weeks before the event date will be subject to a 50% refund per ticket. Cancellations made less than two weeks before the event date cannot be refunded. All cancellations must be made in writing (via email or post). World Telemedia Ltd reserves the right to alter the programme without notice due to unforeseen circumstances.

The only exceptions to this rule are the written cancellation policies listed above.

We also reserve the right in our absolute discretion and without further liability to cancel the programme in which all monies will be refunded.World Telemedia Ltd safeguard your data. I agree to the storage and handling of my data so that my order can be processed. We will endeavour to keep you informed of our other conferences and products where appropriate.

Promote FAQ

Exhibition & Sponsorship

I want to sponsor the event – who do I call?

Jarvis Todd Tel:  Email: ku.oc1600445368.aide1600445368melet1600445368dlrow1600445368@sivr1600445368aj1600445368

When can I set up my stand?

We will build your stand and install any pre-ordered graphics, furniture and spotlights. You will have access to your stand between 15:00-18:00 on 13 October.

What deadlines should I be aware of?

There will be an Expo Information Pack sent to you in June. The pack will list all the deadlines, formats and specs to ensure your preparations run smoothly. 

How do I order refreshments to my stand?

For any food and beverage requirement, contact Lucía Pérez Suárez at the H10 Andalucia Plaza Hotel on Tel +(34) 952 81 20 00,  moc.s1600445368letoh160044536801h@p1600445368ah.pp1600445368rr1600445368

Can I bring food/beverages to offer from my stand?

The hotel doesn’t permit any brought in food and/or beverage, however they can source most things for you. Again, please contact Lucía Pérez Suárez at the H10 Andalucia Plaza Hotel on Tel +(34) 952 81 20 00,  moc.s1600445368letoh160044536801h@p1600445368ah.pp1600445368rr1600445368

Do I need to purchase a WT Pass for my promotional staff?

Yes, you do. We offer special discount for promotional staff. Please contact moc.t1600445368nevet1600445368w@aki1600445368nnA1600445368 to discuss further.

I need additional WT passes for my staff – who shall I contact?

Please contact moc.t1600445368nevet1600445368w@aki1600445368nnA1600445368 to discuss further.

Networking Tool FAQ

When will the networking tool go live?

The networking tool will be launched on 1st October

How do I register to use the Networking tool?

Once you have purchase your event pass you will be invited to register on the networking tool.  We will use the email entered at the time of buying your pass.

I’ve lost the networking tool password

Use the password reset button to send a new password to your registered email address.  Please not the email will be sent to the address that you used when booking your event pass

Accommodation FAQ

How do I get there?

The event takes place at the H10 Andalucia Plaza hotel close to Puero Banus – approx. 40 mins by taxi from Malaga Airport, the nearest airport.

From the airport by taxi – Pre book your taxi via www.cheaptaximalaga.com and mention World Telemedia – this will give you the discounted rate directly to the hotel of €70 (on the fast toll road)

From the airport by Bus – Bus leaves from outside main entrance of Malaga airport and cost approx €5 to Marbella town. From Marbella bus stop there are plenty of taxis to take you to H10 Andalucia Plaza, 5 minutes away.

Where should I stay?

We recommend staying at the event hotel – the H10 Andalucia Plaza Hotel.  By day the show is exclusively located in and around the hotel – which offers a perfect layout and state of the art facilities for our event. The hotel also happens to be located in Puerto Banús – with its own walkway leading directly into Marbella’s most fashionable and glamorous district – where the majority of our evening events will take place.

Other nearby hotels offering special deals to World Telemedia participants are:

Gran Hotel Guadalpin
This wonderful five star resort has an excellent beach front location, just 14 minute walk from the H10 Andalucia Plaza. All rooms are equipped with the most modern technologies and are exquisitely decorated, offering comfort and an elegant atmosphere. DOWNLOAD Reservation form

PYR Hotel
Only 6 minutes walk away from the H10 Andalusia Plaza hotel. A budget hotel built in the Andalusian style, fully equipped for a comfortable stay, and with a wide range of services. DOWNLOAD Reservation form.

Still Have a Question?

General enquiries mail: moc.t1600445368nevet1600445368w@ofn1600445368i1600445368

Buy a stand/sponsorship email ku.oc1600445368.aide1600445368melet1600445368dlrow1600445368@sivr1600445368aJ1600445368 Tel +444 831 909 MB +44 7711927 092

Need help with your stand moc.t1600445368nevet1600445368w@aki1600445368nna1600445368

Need help with sales & marketing moc.t1600445368nevet1600445368w@eni1600445368dlare1600445368g1600445368

Our address: World Telemedia Ltd, Virginia Cottage, Nash Lane, Scaynes Hill, West Sussex RH17 7NJ, UK

WORLD TELEMEDIA LIMITED – 04186133 – Incorporated on 23 March 2001
Virginia Cottage Nash Lane, Scaynes Hill, Haywards Heath, West Sussex, RH17 7NJ