On day one, we cover the essential issues and will help to you create a robust commercial platform to secure your existing business and gear up to capitalise on future commercial opportunities:

    • CRM & The Cost of Complaints
    • Customer Flows
    • Refunds & Debt Recovery
    • Regulation & Compliance
    • Cyber Security & Fraud
    • Performance Marketing Issues
    • MNO & Affiliates
    • Risk Management